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Text Messaging Program

SMS Terms & Conditions

These SMS Terms & Conditions apply to text messages sent by Armstrong's Heating & Cooling for HVAC service, scheduling, customer-care, estimate, invoice, and related service communications.

Last Updated: October 1, 2026

Program Description

Armstrong's Heating & Cooling uses SMS text messaging to communicate with customers regarding HVAC services and customer-care matters.

Messages may include:

  • Appointment confirmations and reminders
  • Scheduling and rescheduling information
  • Technician and service updates
  • Job-status updates
  • Parts availability and return-visit scheduling
  • Estimates and estimate-related notifications
  • Invoices and secure invoice links
  • Payment-related information
  • Responses to customer questions and service requests

This SMS program is used only for customer-care and transactional service communications. Armstrong's Heating & Cooling does not send promotional or marketing messages through this SMS program.

Consent to Receive Messages

You may consent to receive SMS messages from Armstrong's Heating & Cooling by providing verbal consent to our staff, by using an approved opt-in method presented by us, or by initiating a text-message conversation with us.

Consent to receive text messages is not a condition of purchasing goods or services from Armstrong's Heating & Cooling.

Message Frequency

Message frequency may vary depending on your service activity and communications with Armstrong's Heating & Cooling.

Message and Data Rates

Standard message and data rates may apply according to your mobile carrier and service plan. Armstrong's Heating & Cooling is not responsible for charges imposed by your mobile carrier.

Opting Out

You may stop receiving SMS messages at any time by replying STOP.

After opting out, you will receive a confirmation that you have been unsubscribed. No further SMS messages will be sent unless you subsequently opt in again.

Other recognized opt-out requests may include words such as CANCEL, END, QUIT, or UNSUBSCRIBE where supported by our messaging provider.

Opting Back In

If you previously opted out and would like to resume receiving text messages, you may reply START or YES, or provide new consent directly to Armstrong's Heating & Cooling.

Help

For assistance, reply HELP.

You may also contact Armstrong's Heating & Cooling at (260) 665-7020 or visit Armstrongs-HVAC.com.

Supported Carriers and Delivery

Wireless carriers are not liable for delayed or undelivered messages.

Message delivery may be affected by your wireless provider, device availability, network conditions, or other factors outside the control of Armstrong's Heating & Cooling.

Privacy

Your privacy is important to us.

Mobile information and SMS opt-in consent will not be sold or shared with third parties for promotional or marketing purposes.

Information may be shared with service providers that help us operate the SMS program, such as messaging platforms, telecommunications providers, and mobile carriers, only as necessary to provide the messaging service.

For additional information, see our Privacy Policy.

Changes to These Terms

Armstrong's Heating & Cooling may update these SMS Terms & Conditions periodically. Changes will be posted on this page with an updated revision date.

Contact

Armstrong's Heating & Cooling
208 E Toledo St
Fremont, IN 46737
Phone: (260) 665-7020
Email: Service@Armstrongs-HVAC.com
Website: Armstrongs-HVAC.com

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A family business that's proudly rooted right here in Fremont, Indiana! Happily servicing customers in their homes and businesses when they need it most.

© 2026
Armstrong's Heating & Cooling.

All rights reserved.

FIND US

ADDRESS

208 E Toledo St
Fremont, IN 46737

PHONE

(260) 665-7020

EMAIL

Service@Armstrongs-HVAC.com

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